We specialize in women's apparel, jewelry, accessories and gifts. Our merchandise is offered through a growing number of retail stores across the country, on our Web site at www.coldwatercreek.com, and in our direct-mail catalogs.
22 years ago we began as a home business with only one phone, an extra-long cord, a closet stuffed with merchandise and a fierce determination to set new standards for mail order service. Today, we have more than 5,000 employees and the home office has grown to a 20-acre campus surrounded by broad mountain vistas. Our East Coast Operations Center in Mineral Wells, West Virginia, ships packages to our large base of customers, while also replenishing our stores from coast to coast. A complete list of current and future Coldwater Creek store locations can be found by using our store locator, located on our home page, or by clicking here.
While views out the windows have changed, our views on serving you haven't altered a bit. We still work hard to meet your expectations, carefully read your letters and e-mail and take extra attention with each call, online order and store visit you make.
That's why at Coldwater Creek you will always find unique merchandise chosen from a personal point of view. And why you can be sure that shopping in our stores, on our Web site and through our catalogs will continue to be an experience you'll always want to come back to.
If you appreciate great service, you know how difficult it is to find. Aside from a few gracious restaurants, and perhaps a somewhat larger community of cheerfully diligent craftspeople, few businesses focus on the attention to detail that once came without asking.
At Coldwater Creek, on the other hand, attentive service lives on. From the person who assists you at any of our retail locations, cheerfully answers your call or online "Instant Help" query, to another who delicately packs your order, to still another who manages our state-of-the-art operations to send your goods without delay, we are dedicated to keeping our customers satisfied.
The common thread in all our endeavors is service. Service to our customers, our employees, our community. Please explore and enjoy our Web site. We're glad you stopped by.